Top 5 Social Media Marketing Practices of 2019

1. Social Listening is In: Crawling the web and social media platforms for seeking keywords or brand mentions has become a big trend and serves multiple purposes, including:
  • Reinforcing customer service efforts
  • Getting better insights for reputation management
  • Achieving lead generation and social selling
Check out tools, such as Awario, Brand24, Mention, Talkwalker, or Brandwatch, amongst others. Each offers a plethora of analytics on various dimensions of social listening.
2. Video Content is Exploding: As per the State of Video Marketing 2019 study, the average consumer watches over 90 minutes of online video content per day, with around 15% averaging more than 3 hours. In fact, recent studies indicate that the exponential growth in consumption of video content has led to:
  • Better message retention (54% increase in brand awareness)
  • Higher conversions (66% more qualified leads per year)
  • If you haven’t used it so far, don’t miss incorporating it in your 2020 social strategy.
    3. More Power to Micro-Influencers: With the growing number of social media influencers who have millions of followers, one cannot deny the power they have to boost your marketing or consumer engagement efforts. Whether it is Twitter, Instagram, or YouTube, social influencers are growing, and so are the prices for their services. However, another emerging and affordable option is micro-influencer marketing, which exists in pretty much every marketing niche. While these influencers may have fewer than 10,000 followers, theirs is a highly engaged and motivated lot that is genuinely interested in what their influencer has to say.
    4. Personalization is Key: The vast amount of information that people post or upload each day offers critical insights into what people want. In addition to social media posts, you can also monitor consumers’ clicks, purchase history, and a host of other behaviours and demographics to personalize your content, products, emails and other promotions. Use measurement and monitoring to boost your social marketing strategy. Higher the personalization, greater the effectiveness of your social efforts.
    5. Real-Time or Nothing: Time is everything, and timeliness will empower your social media strategy. Whether it is real-time selling, 24/7 customer support, or continuous monitoring for potential social media crises, today consumers expect everything here and now. Besides, there are plenty of tools that can support your real-time marketing efforts.

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