Must-have Tech Stacks for Remote Working during the COVID-19 Crisis and Beyond

Before building your tech stacks, list your top priorities. What do you need most in order to drive your teams and run your operations successfully?
  • Communication: Building uninterrupted, multi-level and multi-channel connections with staff to share situational updates, boost employee morale, and communicate leadership interventions. This could be in the form of internal chat messengers, emails, or video conferencing.
  • Operations or Delivery: Meticulously tracking business operations with versatile project management tools.
  • Processing: Smooth management of HR, payroll, taxation, invoicing and accounting related processes, through necessary software and applications.
  • Storage and Security: File sharing and storage, access or password management, and setting up Virtual Private Networks (VPN) for additional security for accessing company servers remotely.
  • Handholding: Training tools to get employees up to speedon setting up remote working systems, as well as aspects such as sales or customer service effectiveness in a virtual environment.
While planning your tech stack, you may also have to account for responsiveness, collaboration, productivity, technical equipment and support, security and confidentiality, and cost-effectiveness. Here are the top 5 technology tools you may want to focus on to run a SMB remotely:
Web-based video conferencing tools with multi-device compatibility, Zoom and GoTo Meeting have transformed the way businesses workremotely, especially in the current situation. Theseapps allow users to meet and collaborate online, with or without video. They offer useful features, such as virtual meeting rooms, whiteboards and drawing tools, record session capabilities,and options to share or annotate on presenter’s and participants’ screens.Both apps are excellent solutions for communicating within your teams, as well as with your clients and prospects.
Combining all the communication and tools in one place with dedicated spaces, called ‘channels’, Slack is a collaborative hub that offers more features and functionality than a standard e-mail inbox. From advanced search filters and quick navigation, to pinning items and tracking or managing documents, it provides many empowering options to help your internal teams work together seamlessly and more productively.
A robust project management and task management tool, Trello organizes your projects into one attractive and meaningful dashboard. Get detailed or quick overviews on each project’s status, team details, progress meter, and task breakdowns, along with easy editing and file upload options. Trello will help you review and track each project, without letting any small detail slip through the cracks.
CRM and Sales Marketing Platform: This simple, fully integrated, CRM and marketing automation platform is an excellent and affordable solution for driving leads and conversions.Besides being scalable, secure and encrypted, it offers:
  • User-friendly social management solutions that generate social score leads on the basis of sources, interactions, interests and more.
  • Dynamic conversion tools and automated workflows to captureleads and generate sales
  • Comprehensive campaign tracking for measuring Return on Investment (ROI) on your integrated marketing efforts.
Google Suite gives you one of the simplest and most convenient options for enhancing collaboration and productivity. It features a power-packed combination of:
  • Gmail (email) and Google Drive (cloud-based storage)
  • Project management tools, such as documents, spreadsheets, and slides with real-time co-editing
  • Website builder and app scripts and digital whiteboards
  • Security and control features to set and manage users, devices, and accesses.
Originally Posted on WSI estrategies

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